FAQs

1. How do I determine my skin type?
Understanding your skin type is crucial for an effective skincare routine. Check our "Skin Type Guide" or consult with our skincare experts for personalized advice.
https://skinnart.com/blogs/skinnart/decoding-your-skin-a-guide-to-determining-your-skin-type-and-what-is-the-right-skincare-routine-for-you

2. Are your products suitable for sensitive skin?
Many of our products are formulated with sensitive skin in mind. However, it's advisable to check the ingredient list and perform a patch test. Feel free to contact our team for personalized recommendations.

3. How do I track my order?
Once your order is shipped, you will receive a tracking number or shipping update via email. You can use this number to track the status of your shipment.

4. Are your products Natural or Organic? Yes, we are proud to be one of the biggest organic and natural ingredients stores in the market especially our brand (Ageless), our Korean products range and some of the other brands. We are working hard everyday to increase organic and natural products range to suite all skin types. Our products are not tested on animals.

5. Can I cancel my order after it's been placed?
Unfortunately, we cannot cancel orders once they are processed. Please review your order carefully before confirming your purchase.

6. Do you ship internationally?
urrently, we only offer shipping within North America. We are working on expanding our shipping options in the future.

7. How can I contact customer support?
You can reach our customer support team via our contact page. We are here to assist you!

8. Are your products suitable for all skin types?
Our products are designed to address a range of skin concerns. Check the product descriptions or contact our team for personalized recommendations based on your specific needs.

9. Do you offer samples of your products?
Keep an eye out for special promotions or sample offers on our website.

10. Are your products safe for pregnant or nursing individuals?
While many of our products are safe, it's recommended to consult with a healthcare professional before introducing new skincare products during pregnancy or while nursing.

11. Can I use multiple products together in my skincare routine?
Yes, our products are formulated to complement each other. Feel free to experiment and find the combination that works best for your skin.

Thank you for choosing Skinnart Products.